Showing posts with label The Family Puppy. Show all posts
Showing posts with label The Family Puppy. Show all posts

Friday, April 26, 2019

Predatory pet leasing schemes in Michigan

In 2017, The American Society for the Prevention of Cruelty to Animals (ASPCA) issued consumer alerts through the Better Business Bureau and media outlets warning families about predatory financing practices, including “pet leasing” where the puppies are held as collateral. 

Financing options allow puppy stores to sell puppies to families who otherwise are not able to pay the full price. Depending on your credit history, you might end up "renting" your puppy.

Check the fine print!

When puppy buyers sign a lease agreement, the leasing company buys the puppy from the puppy store and retains ownership of the puppy until the customer makes all the monthly payments.

Puppy buyers can be easily misled by the financing language because the store employees do not understand the loan terms or simply desire to make the sale by glossing over them.  

The Family Puppy (Novi, MI) September 27, 2011
Photo Credit, Puppy Mill Awareness SE Michigan
. 
Two Michigan pet stores offer pet leasing: The Barking Boutique (Grandville) and The Family Puppy (Flint, Troy, Novi), resulting in complaints filed with the BBB. 

Both stores advertised “My Pet Funding” last year as a financing option on their websites. 
The ad’s fine print read as follows: 

“AFTER MAKING YOUR REGULAR MONTHLY PAYMENTS AND A SEPARATE RESIDUAL PAYMENT AT THE END OF THE LEASE OWNERSHIP WILL TRANSFER TO THE BUYER”.

Now both The Barking Boutique and The Family Puppy stores advertise "Credova" on their websites. According to Credova's wesite, they are not actual lenders. The bottom of their website states:

"Credova provides a software platform for retailers to access third-party providers for lease-to-own financing and other lending products based on a consumer’s credit profile."

The Barking Boutique and Petland (Novi) puppy stores also offer high interest rate loans through Lending USA. 

According to a recent USA Today article “Pet leasing has been drawing scrutiny from lawmakers and animal welfare groups since media reports highlighted consumer complaints against Reno, Nevada-based Wags Lending, which pioneered the practice. Nevada and California have now outlawed pet leasing, and New York lawmakers are proposing legislation prohibiting lease contracts "where dogs or cats are used as collateral." 

In January, Florida joined the list of states with plans to ban predatory pet lending. The bill would require contracts to be voided if the pet could be used as collateral to ensure payments of the contract.

Even the American Kennel Club, a longtime supporter of the commercial dog breeding industry, opposes pet leasing:

“AKC supports a ban on predatory pet leasing schemes that victimize potential owners, undermine a lifetime commitment to a pet, and do not confer the rights and responsibilities associated with legal ownership of a pet.”

Bloomberg’s March 1, 2017 article “I am renting a dog” includes the most thorough coverage of this new tactic to help peddle puppies.


Saturday, October 6, 2018

Michigan only has 15 puppy selling stores left!


Michigan only has 15 puppy selling stores left!
1. Pet Station, Jackson
2. The Family Puppy (Genesee Valley Mall), Flint
3. The Barking Boutique, Grandville
4. Downtown Hound Pet Center Monroe
5. Woof Woof Puppies & Pet Boutique, Southfield
6. The Family Puppy (Twelve Oaks Mall), Novi
7. Teacups & Toys A Pet Boutique, Birmingham
8. Petland, Novi (Lawsuits against Petland Novi)
9. The Family Puppy (Oakland Mall), Troy, MI
10. V.I. Pets, Holland
11. VI Pets, Cutterville
12. Betty's Pet & Garden, Houghton Lake
13. Pretty Pooch, Saginaw
14. Pet City Pets, Ypsilanti
15. Westland Dog Food Supply 
Puppy stores are a thing of the past and are no longer welcome in Michigan. The few stores that remain are facing online Google review wars, lawsuits, protests and even criminal charges (i.e. Shaggy Dog, Shelby). Puppy store owners are now settling veterinary costs with unhappy customers to avoid court, while only eight years ago they were ignoring families with issues.

And the industry is responding. Just this spring a total of 18 Michigan pet stores hired lobbyists in Lansing in an attempt to prevent us from passing local retail bans ("The Petland Bills"). Currently, their bill sponsored by Rep. Vaupel does not have enough house votes to pass. We will be keeping a close on eye on HB5917 during the lame duck session in November.

Michigan is headed in the right direction…

• We only have four “box” stores remaining: Petland Novi, The Family Puppy Novi, Troy and Flint. These are high volume stores that ship puppies in weekly.

• Only one store has opened in the last eight years and is still open. The Barking Boutique (Grandville) finally opened in 2017 after two failed attempts and they are still facing sustained weekly protests.

• A whooping 47 puppy selling stores and groomers have closed or are no longer selling puppies in the last 10 years.

The most recent stores to end puppy sales or close include….

1. Shaggy Dog, Shelby Township, MI - shut down after Macomb County Animal Control discovered the puppies in the store did not have 30-health certificates.

2. Critter Pet Shop, Allen Park, MI Critter - stated they stopped selling puppies when the economy was bad, but their website showed puppies for sale in 2016.

3. House of Pets, Garden City, MI - stated they recently stopped selling puppies about 6 months ago after a roundworm outbreak. The puppies were coming from Utah! They are moving to a new location and have lined up two rescues to showcase puppies instead.

4. Pet City Pets, Wyandotte, MI -This location was sold to a woman that was supposed to have opened Doggie Dog World, but something fell through and the number is disconnected. The Ypsilanti location is still selling puppies and the owner was at the Capital in Lansing trying to prevent us from passing local retail ordinances.

Learn more about the long list of deceptive and misleading practices on our blog.

Did you purchase a sick puppy? Four options our listed on our blog.

Learn how to file a complaint against a pet store and their veterinarian on our blog.


Learn how to pass a retail ordinance in your hometown. 



Tuesday, August 21, 2018

Options for families who purchase sick pets


Purchase a sick puppy? Sold the wrong breed? Misled by financing options resulting in a high interest rate loan or even “puppy rental” agreement?

I used to tell Michigan families they had little recourse without specific Pet Warranty Laws in place, but over the last few years things have changed. Ten years ago, big box stores would simply ignore families dealing with excessive veterinary bills. Now stores are facing lawsuits with multiples plaintiffs through a law firm out of Farmington Hills specializing in pet store retail fraud cases. Puppy stores are not necessarily changing their business practices, instead they are offering money to remove or avoid negative reviews and stay out of court. Some buyers have been asked to sign a non-disclosure agreement or “gag” document - another ugly practice associated with puppy stores. 

Haas & Goldstein has been representing families, on contingency, giving them a stronger voice together with other plaintiffs. They successfully collected damages for over 30 plaintiffs in the Gibraltar Trade Center case and are currently representing 26 plaintiffs in the Petland Novi cases.

Here is some general advice for families who purchase a sick puppy from a pet store:
  • Take the puppy to a neutral veterinarian not associated with the pet store.
  • Do not allow the puppy to come into contact with other animals.
  • Do not accept partial refunds from the store until all treatments are complete.
  • Do not accept another puppy that may also be ill or have genetic issues.
  • Do not sign a non-disclosure agreement to receive reimbursements.
  • See the list of options below for obtaining refunds or reimbursements.
Whether the puppy is showing signs of illness or not, buyers are encouraged to take the puppy to a neutral veterinarian with no connection to the pet store for a full wellness exam, including stool testing. Kennel cough is a common issue with pet store puppies which can quickly turn into life threatening pneumonia and should be treated quickly. Giardia is also commonly diagnosed in pet store puppies. It is an intestinal parasite, which may be resistant to antibiotics taking months to cure. Giardia is zoonotic and can transfer to humans, dogs, and cats. Wait until the puppy is healthy to include all veterinary expenses. If buyers accept partial refunds, they may loose their right to pursue legal action later. 

Does your puppy look like a different breed or a mix breed and is suppose to be a purebred?

1. Obtain a DNA test.

2. Ask the puppy store for a full refund of the purchase price. See the list of options below for obtaining refunds.

3. File appropriate complaints.

It is not uncommon for puppy buyers to take pet stores to small claims court and win with DNA testing. Two puppy buyers won their case in small claims using DNA testing to prove Petland Novi sold them the wrong breed. These cases can be found online (Case #14-C08388 and Case #16-C01572). One buyer used Wisdom Panel for her DNA testing.  

Families have four options for obtaining refunds, reimbursements or for settling other disputes with puppy stores.

1. Work directly with the pet store or financing company.

2. Use a mediator such as the Better Business Bureau.  

3. File a civil complaint in small claims court.

4. Find an attorney and file a general civil complaint.

Option #1 

Work directly with the pet store or financing company.  

Most disputes can be handled directly through the pet store or financing company, however, if puppy buyers choose this option, unfortunately, the store will continue to sell sick puppies to the next family. My organization encourages families to speak with the Haas & Goldstein law firm for advice. They may discover a pattern of behavior that could help end the misleading practices. 

Buyers should be well prepared before dealing with the store themselves. One would believe that pet stores would worry about their reputation or potential referrals; instead they have been working harder to mislead and move on.

If the store can not afford the extra veterinary expenses, they will simply offer families another puppy and hope to resell the returned one. This option is not the best for the puppy and there is no guarantee the replacement puppy will be free of illnesses or illnesses or genetic issues.

Buyers should be able to obtain a full refund or reimbursements without returning the puppy or signing a non-disclosure agreement or “gag” document.

Some Petland Novi customers were asked to sign a non-disclosure agreement in exchange for reimbursements or refunds. They were asked not to hold Petland, Twelve Oaks Mall, Northlake Pets Inc., VCA Animal Hospitals, or any of their subsidiaries or affiliates responsible, nor could they post anything negative on the internet, go to the media, or do anything defamatory against Petland Novi to obtain reimbursements or refunds.

Again, if the store is pushing a non disclosure agreement, it maybe time to contact Haas & Goldstein.

Posting a negative online review does not always guarantee the store will respond, however, online reviews will help warn other families looking to bring a pet into their home.

Buyers who were misled about the financing language because the store employee did not understand them or wanted to make the sale by glossing over them, can contact the lending or leasing company directly. Some lenders offer a money-back guarantee for the first 30 days. After that, they may try to satisfy customers who complain. Buyers should obtain a copy of their leasing terms and new copies if changes are made. The contract signed in the store may not match the copy provided after the sale.

If this option works, do not forget to file appropriate complaints to help prevent the store from misleading the next buyer.

Option #2 

Use a mediator such as the Better Business Bureau.  

If the pet store or financing company is not responding, buyers can try using the Better BusinessBureau or the Michigan Attorney General’s Consumer Protection Division to mediate the complaint. Complaints can be filed online.

Option #3 

File a civil complaint in small claims court.

Buyers who are unable to come to an agreement with the pet store directly or through mediation, small claims court is also an option. Again, this will not stop the store from selling more sick puppies. Before navigating small claims call Haas & Goldstein (248-702-6550) for legal advice and guidance on filing the appropriate complaints.

The average cost to file a small claim ranges from $30 - $70 and no attorney is required. Damages over $6,000 are not considered a small claim. 

Learn more about small claims cases. 

Option #4 

Find an attorney and file a general civil complaint.

Haas & Goldstein (Farming Hills, MI) specializes in pet store retail fraud. Families with large or small claims can contact Jennifer Measel at 248-702-6550

Related blogs:

How to file a complaint against a pet store and their veterinarian


Families who have purchased a sick pet from a pet store or breeder in Michigan should notify the authorities and licensing agencies.

⍅       If there appears to be cruelty or neglect at the pet store, contact the local animal control agency, humane society, or animal shelter and request that they inspect the facility.

·        You can find your Animal Control in the phone book, or look them up at Pets 911. If none of these exist in the area, call the police, sheriff, or health department.

·        Local law enforcement has authority over the Michigan Penal Code (1931, PA 328, as amended) and can enforce the requirements of the penal code (e.g. failure to provide adequate care - such as provide veterinary care, sanitary condition, exercise, shelter, food, water, etc) against pet stores.

·        Local law enforcement, in the opinion of MDARD, can follow-up on possible violations against the Pet Shop Law. Penalties for violations against the Pet Shop Law (1969, PA 287, as amended) are a misdemeanor, charges which have to go through the local prosecutor. 

⍅       Notify the police department outlining all suspected illegal activities.

⍅      Notify the Michigan Attorney Generals Office (Consumer Protection Division).

⍅       Notify the Michigan Board of Veterinary Medicine and file a compliant with the Bureau of Professional Licensing. “A Citizen’s Guide to Filing a Complaint Against a Licensed Occupational Professional.” 

Related Blogs:
A long list of unfair and deceptive acts






Warning Puppy Loans and Rental Agreements


Puppy Mill Awareness of SE Michigan warns families about high interest puppy loans and even puppy “rental agreements”.

Puppy shoppers can be easily misled by the financing language because the store employee did not understand the loan terms or wanted to make the sale by glossing over them.

The puppy loans include attractive low monthly payments, yet payments are spread over years making the interest portion seem minimal. Even worse, puppy buyers may end up signing a lease and learn later the lender is holding the puppy as collateral!

Stores to watch out for

The Barking Boutique (Grandville) and Petland (Novi) puppy stores offer high interest rate loans through Lending USA.

Caitlin Cooprider, a Wyoming resident, paid $3,900 in July for a Mini Aussie puppy at The Barking Boutique financing most of the purchase price through Lending USA. She was only provided high interest rate loan options by the pet store sales employee. She was told there was a 0% interest for 6 month option, but she would have to contact the lender directly at a later time to change the terms. Caitlin was not provided a copy of her financing contract when leaving with the puppy. The financing was all handled online in the store and there was no email confirmation.

It is unclear why Caitlin was not offered the 0% option while at the store. The option was listed on the loan document that she initialed in the store, yet she was not able to set up a 0% interested loan in the store. If Caitlin is not able to change the financing terms to 0% interest, she will pay $1,637 in interest, bringing the total cost of the puppy to $4,606!”

“Puppy Rental” agreements or leases

The American Society for the Prevention of Cruelty to Animals (ASPCA) consumer alerts have cascaded across the country through the Better Business Bureau and media outlets. They claim it is a predatory practice for pushing expensive puppies on people who cannot afford them and do not always understand they are essentially renting an animal for months — and paying far more than they might have realized.

The Barking Boutique (Grandville) and The Family Puppy (Flint, Troy, Novi, Toledo) both include a link to the “My Pet Funding” website.

The financing option ad states in small print and in all caps:

“AFTER MAKING YOUR REGULAR MONTHLY PAYMENTS AND A SEPARATE RESIDUAL PAYMENT AT THE END OF THE LEASE OWNERSHIP WILL TRANSFER TO THE BUYER”. 
 

According to a recent USAToday article “Pet leasing has been drawing scrutiny from lawmakers and animal welfare groups since media reports last year highlighted consumer complaints against Reno, Nevada-based Wags Lending, which pioneered the practice. Nevada and California have now outlawed pet leasing, and New York lawmakers are proposing legislation prohibiting lease contracts "where dogs or cats are used as collateral."





A long list of unfair and deceptive acts



(Detroit, MI) Puppy Mill Awareness of SE Michigan warns families about the long list of unfair and deceptive practices found at puppy stores and offers guidance on how to obtain refunds, file complaints and outlaw puppy mill dogs in their community.

The organization warns Michigan is a buyer beware state. "Pet stores are no longer licensed or regulated by the state and local law enforcement agencies are not regularly inspecting stores or enforcing the Pet Shop Laws” said Pam Sordyl, Founder of Puppy Mill Awareness. 

In June, The Humane Society of the United States petitioned the Federal Trade Commission to create a Trade Regulation Rule that would define the following acts as unfair or deceptive:

·        Advertising as, or as Only Doing Business with, Breeders who are “Reputable,” “Responsible,” or Other Like Terms;
·        Claiming to Be, or Only to Do Business with, “Licensed,” “Certified,” or “Inspected” Breeders;
·        Selling Puppies who are Unfit for Sale;
·        Labeling Puppies as Vet-Checked, Healthy, Health-Guaranteed or Health-Certified, and/or Falsifying or Misrepresenting Veterinary Records;
·        Offering a Deceptive Health Guarantee;
·        Advertising Puppies for Sale as Pedigree “Registerable,” “Registered,” or from Registered Parents;
·        Representing the Breeder as “Local” without Identifying the Verified Locality;
·        Failing to Disclose Material Facts about the Breeder or Puppy;
·        Misrepresenting the Traits of the Puppy for Sale;
·        Offering Misleading or Predatory Finance Options;
·        Utilizing Misleading Testimonials, Rating Systems, or Endorsements;
·        Describing the Transaction as an Adoption rather than a Sale;
·        Advertising Certain Breeds of Puppies as “Hypoallergenic”;
·        Advertising Certain Breeds of Puppies as “Micro” or “Teacup;”
·        Failing to Deliver the Puppy Purchased.

Petland Novi Lawsuits 

In 2018, over two dozen families filed lawsuits against Petland Novi, located in the Twelve Oaks Mall, seeking monetary damages for breach of contract and multiple violations of the Consumer Protection Act after purchasing puppies. The puppies suffered from a range of issues, including congenital defects, infections, parasites, worms and some had highly contagious diseases.

As of right now, court documents show the cases as being stayed and it is currently unknown whether Petland will reimburse these families for the thousands of dollars that have been spent keeping the animals alive.

The Family Puppy Complaint 

Toni Kastanos, a Waterford resident, estimates she has spent $20,000 in emergency veterinary care after purchasing a Bullmastiff at The Family Puppy store located in the Novi Fountain Walk shopping center. Her recent GoFundMepage states “This place knowingly gave us a sick Bullmastiff in March. He came home with a severe ear infection and GI issue.  By May, Dudley was in the emergency room for about a week. He had to have multiple blood transfusions just to survive the next 24 hours.  July 3rd I had to rush Dudley back to the emergency room and after more blood transfusions we had to make the decision to let him go. The Family Puppy told us to pay the extra insurance thru them and the AKC yet they wont take responsibility for anything.”


Ware-house like kennels 

There are approximately 18 puppy retail stores in Michigan. The two largest retail outlets, Petland (Novi) and The Family Puppy (Troy, Novi, Flint), have been linked to large-commercial kennels located out of state. Puppy Mill Awareness posted warnings with breeder photos and inspection reports online to help inform unwitting buyers.

Learn more about The Family Puppy’s breeders...

Learn more about Petland Novi’s breeders...

“When pet stores purchase from distant states, families can not easily visit, see the conditions or meet the parents before purchasing the puppy” said Sordyl. “Puppies sourced from warehouse-like kennels are often inbred, over bred carrying congenital defects, as well as, illnesses from living in unsanitary conditions. Even the small mom and pop stores, like The Barking Boutique located in Grandville, are in the business of misleading families as to the source of the puppy, the puppy’s health history and offering deceptive financing options.”


Warning Puppy Loans and "Rental" Agreements 

Buyers can be easily misled by the financing language because the store employee did not understand the loan terms or wanted to make the sale by glossing over them. The loans include attractive low monthly payments, yet payments are spread over years making the interest portion seem minimal. Even worse, puppy buyers may end up signing a lease and learn later the lender is holding the puppy as collateral! Learn more… 


Families have four options for obtaining refunds, reimbursements or for settling other disputes with puppy stores. 

1. Work directly with the pet store or financing company.

2. Use a mediator such as the Better Business Bureau.  

3. File a civil complaint in small claims court.

4. Find an attorney and file a general civil complaint.
Most disputes can be handled directly through the pet store or financing company, however, if puppy buyers choose this option, unfortunately, the store will continue to sell sick puppies to the next family. My organization encourages families to speak with the Haas & Goldstein (Farmington Hills) law firm for advice. They may discover a pattern of behavior that could help end the misleading practices.  


How to file a complaint against a pet store and their veterinarian 

Families who have purchased a sick pet from a pet store or breeder should notify the authorities and licensing agencies.  Learn more… 

Use ordinances to keep puppy mill dogs out of Michigan

For civic leaders who wish to protect families in their community, Michigan Friends of Companion Animals, a state-wide coalition, is recommending a model ordinance prohibiting the retail sale of certain pets, and instead, encourage business models that include non-profit animal rescues and shelters to showcase adoptable animals.

The ordinance is called the Humane Pet Acquisition Proposal and can be downloaded from the coalition’swebsite. 

Puppy Mill Awareness of SE Michigan is a grassroots organization dedicated to ending commercial breeding "puppy mills" and protecting families from puppy peddlers, pet stores and bad breeders by lobbying for stronger laws, setting up information booths, completing research studies and launching pet store campaigns. 


Monday, May 7, 2018

I urge you to oppose H.B. 5917 "The Petland Bill"

Chairman and House Agriculture Committee Members,

As Founder of Puppy Mill Awareness of SE Michigan and Michigan Friends of Companion Animals, I urge you to oppose H.B. 5917 and H.B. 5916 for the following reasons:

  1. H.B. 5917 would undermine local laws. In response to growing concern for the welfare of animals trapped in puppy mills, dog lovers have adopted two legal strategies to fight back: stricter laws for breeders (such as Michigan’s Large Scale Breeder law) and local ordinances banning the sale of puppies in pet stores. The latter is what Representative Vaupel and the industry lobbyists who are behind these bills are trying to prevent. Over 260 localities across the nation have enacted ordinances preventing the sale of commercially produced puppies in pet stores. Some of these include: Cook County Illinois, New York City, the entire state of California and Maryland, and the Michigan cities of Eastpointe, Fraser, and New Baltimore.
2. These are not animal welfare bills. On the surface, they masquerade as animal welfare, pledging to protect puppies by guaranteeing that they are purchased from “USDA licensed breeders” with no current inspection violations. It sounds good on paper, but closer analysis reveals that this standard is nearly impossible to enforce.

  1. These bills would not require pet store licensing or inspections. Michigan pet stores are not currently licensed or inspected by any agency.

  2. Local enforcement of the pet stores is not going to ensure breeders in distant states follow the highest standards when breeding. The real problems lie at the commercial kennels and happen long before the puppies arrive in the stores. Poor breeding practices and lack of veterinary care are two of the biggest problems that are not easily fixed with more regulations. In fact, puppies arriving into Michigan from the industry’s new “showcase” kennels have many abnormalities listing on their health certificates, including generic issues as a result of poor breeding (see list below).

  3. Rep. Mike McCready (R) already updated Act 287 of 1969 PET SHOPS, DOG POUNDS, AND ANIMAL SHELTERS just last session. The bill was championed by the Michigan Humane Society and supported by the Michigan Veterinary Medical Association and the Michigan Association of Animal Control Officers. The Michigan Department of Agriculture provided supportive testimony. The new regulations went into effect January 2017.



Michigan’s Humane Pet Acquisition Ordinance

In 2015, I formed a coalition called Michigan Friends of Companion Animals to specifically address the problems our communities have with retail outlets where families can not see the conditions and meet the breeding parents (site unseen purchases). We have collected hundreds of complaints from families who purchased sick puppies. 

The owner of The Family Puppy, John Stottele, testified at the 05/02/18 House Agriculture Committee meeting stating “he was not aware of any complaints”, yet we know this is not true.  NBC 25 covered a story about a puppy that was purchased from the store with many health problems.

“The owner says he's worked with his breeders to ensure happy, healthy dogs. But one of his customers claims her new puppy almost died three times.

This spring Davison Resident Linda Dahl bought Tegan, a Shiatsu Toy Poodle from The Family Puppy Store at the Genesee Valley Mall.

"So then the next day she got really sick, she kept going into these seizures and couldn't walk," said new puppy owner, Linda Dahl.

After six doctor TMs visits and more than $1,000 in medical bills, Tegan is finally on the road to recovery.

Dahl says she complained to the store manager. "I called them out on it, and I said one, you sold me a sick dog, if she has an infection, there has to be other dogs in there with an infection, where did she get it from? And they couldn't give me an answer," said Dahl.

The Family Puppy’s breeders had serious direct violations to the Animal Welfare Act.

1) Marlin Bontrager, from Rome City Indiana, was The Family Puppy’s top supplier of puppies. According to a federal inspection, Bontrager was caging 177 adult dogs and had two serious direct violations including not seeking veterinary care for a sick puppy. Suffering was prolonged by not taking the puppy to the veterinarian. In addition, the inspector also cited Bontrager for housing dogs in temperatures in the 90’s. Dogs were observed heavily panting and puppies were stretched out on the wire floor trying to stay cool.  Bontrager has a history of violations going back to 2008 related to housing, shelter, primary enclosures, cleanliness, feeding and vet care.









2) Devon Schrock, another of The Family Puppy’s breeders, was cited for accumulations of grime and hair in the primary enclosures. This harbors diseases. In addition, Schrock’s drainage system was cited as the upper washdown was draining into a pen on the bottom where two dogs were exposed. There was hair and sludge accumulating.

The owner of Petland did not testify last week, however there are two active lawsuits against his store located in the Twelve Oaks Mall in Novi, MI. Twenty-four plaintiffs are seeking monetary damages for breach of contract and multiple violations of the Consumer Protection Act.  The puppies suffered from a range of issues, including genetic defects, infections and some had highly contagious diseases, costing the plaintiffs thousands of dollars in veterinary care. The lawsuits also allege fraud, claiming the store and its owner knowingly sold animals with deformities and illnesses, as well as misrepresenting the origins of the animals. 



Detroit Free Press Published March 19, 2018 

The Oakland Press 03/14/18

Local 4 March 16, 2018

FOX 2 Detroit MAR 16 2018




To protect families from these large-box stores, like The Family Puppy and Petland, I worked jointly with law enforcement in Macomb County to draft the Humane Pet Acquisition Proposal which was unanimously supported by the Macomb County and Kent County Commissioners. Both counties urged their local communities to pass retail bans and promote humane outlets. 

The enormous success of local ordinances like mine across the country explains the secrecy, speed, and deceptive language of HB5916/HB5917. Michigan has a vocal, efficient, community of activists who have been tackling problematic pet stores for years.

The new Petland Coalition was created to fight local bans

In response to local ordinances and state laws banning the retail sale of commercial bred puppies, Petland formed a coalition in an attempt to improve the industry’s image and fight local retail bans. They had to! Petland is losing the public debate, and the evidence against Petland is compelling. The Petland Mall of Georgia mentions a new coalition on their website:

“That’s why we formed a coalition to improve animal welfare and work in a collaborative effort with a cross section of the pet industry, including animal welfare organizations as well as the veterinarian and academic community. 

Who exactly is a part of this coalition?

  1. Levi Graber (Blue Ribbons Puppies), Petland’s broker.
  2. Purdue University Center for Animal Welfare
  3. Will Yoder (Blue Ribbon Puppies), consultant to Southern Iowa breeders.
  4. Iowa Pet Breeder Association, Iowa Kennel Alliance Program (IKAP) linking many stakeholders such as AKC, breeders, brokers, and transport companies. 
There is no evidence that animal welfare groups are part of this coalition.

Puppy Broker, Levi Graber (Odon, IN) owns Blue Ribbon Puppies and is no stranger to the puppy pet trade. He was featured in Channel 13’s investigative story exposing Indiana’s Puppy Pipeline in 2007.

Graber is a large stakeholder and he regularly speaks at city council meetings and state legislatures to fight off retail bans and regulations that would protect families from irresponsible puppy peddlers.


Graber was featured in a recent article outlining plans the pet industry had to improve its reputation.

Amish aim to restore dog breeding rep (
May 22, 2016)
“When some people think of dog breeding in the Amish community, images appear of puppy mills full of unhappy and mistreated dogs.

Amish breeders in the state want to change that, and they're reaching out for help.

Commercial breeders from Odon — a Southern Indiana town with a large Amish population — are working with Purdue University's Center for Animal Welfare Science to establish breeding practices that make consumers and dogs happy.”

"It was time that we as breeders recognize that there are professionals out there that can help us and we need to involve them in our businesses," said Levi Graber, a member of Odon's Amish community who helps several breeders in the area.

Will Yoder, a consultant working for Blue Ribbon Puppies, helped coordinate efforts in southern Iowa. Yoder is featured in this recent article attempting to expose rescues for profiting off the industry. This attack was designed to deflect attention from puppy mill abuse.

As part of this effort to improve their reputation, ten Iowa kennels were selected to be built, expanded or upgraded, and it appears Daniel Hochstetler (St. Joseph County, MI), also upgraded his facility and spoke at the initial committee hearing last week.

Iowa Kennel Name
Kennel Status
1) Cloveridge Kennels
2015 expanded
2) Daynes Ridge

3) Hillview Kennels
2016 New
4) Howling Hill

5) Oakridge Kennels
2015 new facility
6) Shadey Lawn
2015 updated
7) Shadow Valley
2015 updated
8) Stoney Creek
2015 new
9) That’ll Do
2015 training lessons from AKC completed
10) Yoder Kennel
2015 new


Hochstetler did not mention his USDA violations, or how large his facility is. He was cited for expired medications and a poodle was observed with a wound on her shoulder. (USDA report attached). He also failed to mention which retail outlets he services.

Daniel Hochstetler’s Adult Dog Inventory:

Inspection Date
# of Individual Licenses
Compared to USDA Inventory
2008
25

2009
49
30
2010
44
62
2011
62
62
2012
58
60
2013



The kennel buildings might be new and spacious, but the puppies still have problems.

While the few new kennels offer indoor/outdoor runs and play yards, there is still little oversight and no guarantee the puppies will be healthy. Some of these featured kennels shipped puppies to The Barking Boutique (Grandville, MI) with abnormalities listed on the Certificate of Veterinary Inspection. 

Kennel Name
Veterinary Inspection Date
Abnormality Noted
Cloveridge Kennel
4/13/2017
Luxating Patella Grade 1 L Latfral

5/24/2017
Small open font.


Open font  

6/8/2017
Moderate open font (all 3 dogs)

8/31/2017
one of the three female cockapoo had mild underbite

12/20/2017
Puppy 174655-04 has a moderate open font

1/10/2018
Puppy 174656-06 has a mild open font
Oakridge Kennels
11/22/2017
Unilateral Crypt Orchid

2/7/2018
Crypt orchid neuter done 1-31-18
Shadow Valley
Not provided
Left knee grade 5 patella not in trochlergroorse

5/15/2017
Open Font ~ 3mm

6/2/2017
Double inguinal hernial repaired


Castrated, double inguinal hernia repaired

7/13/2017
Underbite

7/19/2017
Very small double inguinal hernia


Unbilical hernial repaired by Dr. McClintock

10/18/2017
Umbilical Hernia and double inguinal hernia

10/25/2017
Umbilical hernia repaired by Dr. McClintock


Castrated by Dr. McClintock

11/1/2017
Neutered by Dr. McClintock had an abscess on right side of chest - healing

11/8/2017
Right testical not fully descended into scrotum

12/6/2017
Very small open font, left knee grade 2 patellar luxator, right knee grade 1 patella lux


Umbilical hernia repaired by Dr. McClintock

12/19/2017
Grade 1 right knee, small open font

12/27/2017
Umbilical Hernia repaired Dr. Mcintock, Umbilical Hernial repaired Dr. McClintock

1/31/2018
Double inguinal hernia, open font ~ 4mm, extremely small underbite 1 mm
Walnut Ridge Kennel
1/3/2018
Puppy has a moderate overbite
Ervin Lee Mast
7/13/2017
Overbite

1/17/2018
Grade 3 knees right and left
David Troyer
6/16/2017
Castrated by Dr. McClintock

1/31/2018
Umbilical Hernia..small amount of fat on the outside.
Melvin Nisley
1/24/2018
Puppy had crypt orchid neuter done 1/10/18

Michigan’s Newest Puppy Store: The Barking Boutique (Grandville, MI)

It appears that The Barking Boutique, who was sitting front row at last week’s committee meeting, is also following Petland’s business model and featuring their “showcase” kennels on their website. This misleads families as to the true source of some of the puppies, as the store is actually sourcing from 40+ other undisclosed breeders with recent USDA violations.

Learn more about The Barking Boutiques’ undisclosed breeders. 

Cloveridge is one of the “showcase” kennels that changed their name and business license for a clean inspection history.


Many of The Barking Boutique’s suppliers have violated the Animal Welfare Act…

The Barking Boutique used no discretion when choosing these breeders. Many of the suppliers have violated the Animal Welfare Act, yet the store ordered puppies from them anyway.

One breeder with violations, Shady Oak Frenchies owned by Jonathan Detweiler (Princeton, MO), housed 177 dogs in 2014 and was not disclosed on the store’s website.

Link to USDA photos.

  • A Golden Retriever was observed limping on his right front leg. Applicant said "he may have been in a fight." (April 23, 2013).

  • Multiple Animal Welfare Act violations related to attending veterinarian and inadequate veterinary care program. (April 11, 2013)

  • A Bulldog with a bottom jaw sticking out 2 inches more than her top jaw causing her tongue to stick out and be exposed, dry, wrinkled and reddened (April 11, 2013)

  • Two adult Golden Retrievers were seen wet and shivering in the outdoor enclosures with no way of getting inside unless the breeder propped the door open. (April 23, 2013)


Another supplier of The Barking Boutique, Melvin Nisley of Seymour, IA, was cited for not having a complete program of veterinary care (April 2013). This kennel is not disclosed on The Barking Boutique’s website. 

Link to USDA photos. 

The Barking Boutique owner stated he only works with breeders with no violations in the last two years – which is the new requirement outlined in HB 5916 -- yet breeder David Nisley (Drakesville, IA) was cited for a direct violation of the Animal Welfare Act in 2016. 

Link to USDA records. 

  • DIRECT VIOLATION: A Boxer was extremely emaciated, very little fat covering her frame causing her flanks to sink behind her rib cage. (August, 2, 2016)



Learn more about all the store’s breeders on The Barking Boutique Boycott website.  

Unless all breeders make huge investments and agree to higher standards, these kennels will simply be used as “showcase” kennels while the pet stores continue to source from sub-standard breeders.

Michigan pet store owners, local law enforcement and the MDARD have no control or oversight of USDA commercial breeders --the only way to protect families is to end the puppy mill pipeline to our communities.

Please do no support these bills which would overturn all the progress we have made to protect families and pets from the cruel pet trade.

Thank you for your time in this matter.
_______________________________
Pam Sordyl
Founder of Puppy Mill Awareness of Southeast Michigan
Founder of Michigan Friends of Companion Animals
cell: 734-718-7100
http://michiganpuppymills.com/
http://mfca.yolasite.com/
_______________________________