Of course animal lovers are not
fond of the used-car term “Lemon” when referring to our pet family
members. Some are calling the proposed bill
the “Pet Warranty Law”. Whatever the label, most people do not like animals
treated as merchandise and wonder why we even allow pet sales when shelter pets
are euthanized every day. Well, times are changing and we are headed in that
direction. Banning of pet stores in cities is becoming very popular.
Since Michigan has
close to 40 puppy selling pet stores across sixteen counties, banning locally
would take a lot of time and effort. This would still leave bad breeders
pumping pets into our communities.
Since it is not likely we will
ban pet sales all across Michigan in the
near future, we can make it a little tougher for the bad guys to profit with legislation
that will hold them more accountable. The proposed “Pet Lemon Law” S.B. 574
will not only offer disclosure requirements, such as offering breeder
information, but it will hit them in the pocket book if they sell a sick pet.
Puppy Mill Awareness of Southeast
Michigan feels the passing of this bill is one way of exposing the bad practices
of the pet trade and will ultimately discourage pet sales. More than half or
our pet stores will not release breeder information as they are hiding the fact
they work with puppy millers or unlicensed breeders.
For those of you who have
visited any mall pet store, you know the dogs just don’t look right - they are
lethargic, shivering, have runny eyes, diarrhea, or a little cough. The puppies
more than likely arrived off a semi truck from Minnesota, Missouri or Ohio. If
they weren’t sick then, they became sick at the store because the store was not
isolating and seeking proper vet care which costs money. Remember, the MDA stopped
licensing and regulating pet stores in 2009.
It is not uncommon for a puppy
buyer to face thousands of dollars in vet bills after they discover genetic
problems requiring surgery. These items are not covered in any guarantee or
warranty.
Most sick dogs cases go
unreported. This is a typical scenario: A family purchases a puppy from a
breeder or pet store. They puppy is sick within the first week. They call the
pet store that may or many not cover the
first 3 vet visits. If the puppy is still sick or has an expensive diagnosis,
the pet store will ask if the family would like to return the puppy.
Families do not want to RETURN
their family members.
Although the new S.B. 574
allows this an option, it is only an option. The purchaser can choose to have
the seller cover some of the vet bills instead. Most states that have pet
consumer protection laws like this allow for up to the purchase price. Only a
few states allow for up to three times the purchase prices.
Once the family realizes the
store isn’t going to offer additional help, they feel it is their
responsibility to care for the sick puppy since they turned down the “Return
Option”. They are emotionally invested in their new puppy. If they do find out
that they were ripped off and the store has a history of doing this, they may
file complaints. They usually don’t have time and don’t want to admit they were
duped by the seller. They are already overly stressed out and want to avoid
more drama over the experience.
For every case reported there
are probably five more that go unreported. Puppy Mill Awareness tracks sick dog
complaints for most all of the local pet stores. Petland Novi alone has close
to 50 complaints and The Family Puppy has a whooping 67 with 30 different
problems noted – some contagious to humans. Many of them have been reported to
us during our staged protests and unreported to authorities.
For those families that do feel
ripped off and frustrated they often go to the Better Business Bureau to settle
the dispute. Other times they end up in small claims court, which places a
heavy burden on the purchaser to prove that the seller was aware of a
pre-existing condition in the purchased animal.
Puppy
Mill Awareness is behind Sen. Steve Bieda (D-Warren) who is leading S.B. 574,
which would offer options for the purchaser, including returning the animal for
a full refund and replacement or recovery of veterinary expenses. The bill
includes specific time frames for reporting illnesses, maximum amounts a buyer
can recover, and provisions for congenital defects in the purchased animals.
The bill was updated to include disclosure requirements including breeder
information.
We have been logging sick dog complaints and
advocating for consumers by providing counseling and a checklist including
agencies who may respond to complaints. That checklist can be found here:
Please take
action and let your Senators know that we need stronger laws to protect
consumers too by signing this petition.
If you know
someone who has been victimized by the pet trade, please have them contact our
organization. We are looking for individuals and organizations to testify for
S.B. 574.
Pam Sordyl
Founder, Puppy Mill Awareness of Southeast Michigan
http://www.meetup.com/puppymillawareness/